E-commerce: how to buy online safely?

There is no doubt: e-commerce has revolutionized the way we shop. It is now possible to enjoy an immense variety of products at the distance of a single click, without having to leave the comfort of your home. This is a simple, quick and much more comfortable process, which is why its popularity has grown exponentially in recent years. In addition, in the pandemic we are living in, e-commerce emerges as a safer solution and a good ally. However, not everything is a bed of roses. When ordering online, you need to take into account the dangers associated with such an action. Identity theft and money theft are just some of the consequences faced by those who shop online without due care.


In this article, we will address some factors that you should keep in mind before making online purchases, so that you can count on safe transactions.


Tips for buying from an online store safely:



  1. Use Family Websites


First of all, it is essential to choose a website that you know and that is safe. Do not bet on unknown pages with dubious appearances, as it could cost you! If you suspect a certain online store, check for spelling errors and if the website domain does not match the famous “.com” or “.net”. Therefore, we recommend using platforms that are already known and trusted by customers, such as Amazon, Olx, Standvirtual and Wook, for example.


  1. Look for a padlock in the search bar


We now present you with a very simple trick to find out if a certain website is safe: look for a padlock to the left of the URL. Along with the mentioned icon, make sure the website URL starts with “HTTPS” or “HTTP”. This is a very important detail, although many people do not recognize it.


You should never make purchases on sites whose URL starts with “HTTP” instead of “HTTPS”. The final “S” stands for “security” and as such, all your data is encrypted, making your purchases more secure.


As soon as you enter an online store, the first thing to do is look for the padlock mentioned and check if the URL starts with “HTTPS”.


  1. Create strong passwords


In order to ensure the security of your data, you should create passwords that are difficult to guess. According to the security standards of many websites, it must include uppercase, lowercase, numbers and special characters. Also, it’s important to avoid using the same password for all your accounts. Be a little more creative and watch out for your safety!


  1. Avoid using public networks and shared computers


Do not use public Wi-Fi networks or shared computers to order online. In these cases, it is much easier for hackers to access your personal information, which can result in theft and various inconveniences. Always try to use a private network that you trust and avoid public computers for online shopping.


  1. Use a vpn


A VPN is a virtual private network that protects you as an internet browser. The VPN creates an encrypted tunnel between your computer and the server, ensuring increased security for your online transactions. So, being the only person who has access to this private network, you don’t have to worry about intruders. Ordering online can be a much safer experience with the help of VPN.


  1. Join safer cards


If possible, sign up for the free 3D Secure service, which maximizes your card’s security when you buy from an online store. The process is simple: whenever you make a purchase, you’ll need to confirm this action, which usually happens by entering a code sent to you by SMS. This additional authentication step provides greater security to your purchase process.


  1. Do not disclose unnecessary information


Do not share personal or confidential data with an online store, unless it is essential for the purchase process. Several scams are carried out from the moment you entrust this type of information to suspicious entities. Be attentive and suspicious of requests for data that you consider unnecessary or not pertinent to the purchase process. Don’t respond to unusual requests about your date of birth or IBAN number, for example.


  1. Check your bank statement regularly


If you order online frequently, it’s important to check your bank statement, especially after you’ve made a purchase. This way, you will be able to make sure that all movements have been authorized by you and that you recognize the entities and amounts mentioned.


  1. Use a credit card instead of a debit card


A credit card, unlike a debit card, does not give third parties direct access to the money in your account. In addition, the credit card allows you to benefit from insurance against theft and fraud. With it you can also accumulate airline miles or points that you can later use for various purchases. This is therefore a more convenient means of payment that offers increased benefits.


  1. Report suspected fraud


If you suspect fraud, theft or unauthorized use of your card, report the situation to your bank/payment service provider. In addition, you should contact the nearest police agency. If you prefer, and in order to ensure that no further abuse of your card will occur, ask your bank to cancel the card in question.



Your experience with e-commerce can be much more positive and safe if you adopt the tips mentioned here. Esperamos ter ajudado!

Catarina Fonseca
Catarina Fonseca

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